Shipping Info

Free Delivery to the UK & Europe

We offer Free Standard Delivery on all orders within the United Kingdom and European Union.
There are no additional shipping fees – the price you see is the final price you pay.

Processing & Delivery Times

All orders are processed within 1 to 3 business days.

Once dispatched, estimated delivery times are:

United Kingdom: 5 to 7 business days
European Union: 5 to 9 business days

📦 Please note: All orders are shipped from our international logistics centre in China.
Delivery times may vary depending on the destination and local courier services.

Returns and Return Shipping

We accept returns within 14 days of delivery.
However, return shipping costs are the responsibility of the customer, and returns must be sent to our Returns Department in Brazil.

🔁 For full details, please see our Returns Policy

Where We Ship

We currently deliver to:

United Kingdom
European Union countries

At this time, we do not ship outside these regions.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking link.
Please note that tracking updates may take up to 48 hours to appear after dispatch.

Contact Us

If you have any questions regarding your order or our shipping policy, feel free to contact us at:
support@voltrixsmart.co.uk